Reviews from Subaru and Saab Customers in Central Oregon

Pat’s Import Auto in Bend, Oregon has many happy customers, some so pleased with his work that they’ve shared their opinions on one of the most trusted Radio Show’s websites: CarTalk

If you are a Subaru or Saab customer of Pat’s Import Auto, we encourage you to submit your experience here.

We were on vacation in Bend and our car broke down on our way back to Portland. After getting the run around and wasting the better part of a day at a nearby shop, we had the car towed to Pat’s. Our car was ready to drive within an hour! Pat is super nice and professional. A mechanic you can trust. From Oakland, CA

I cannot even begin to tell you all the good things about Pat’s. I had a total engine failure and my Subie was my only mode of transportation. Pat made this job one… he replaced my head gasket and all the other parts I needed to get my car back on the road quickly, so I wouldn’t have to bum rides from friends for too long. Pat, you don’t know how much I appreciate your mechanical skills and efforts to help your customers. Thank you so much!

Driving Safe in my Subaru

SAABs aren’t the cheapest cars to own and he’s sympathetic to that. The only time he didn’t fix my SAAB on the first go was when he was trying to save me money by trouble-shooting the problem rather than charging to replace all of the parts that COULD be the problem (and he informed me that’s what he was doing). Very knowledgable about SAABs and a stand-up guy.

Happy Saab Owner

I cannot say enough good things about Pat’s! Today my daughter was stuck at high school, her Saab was repaired and ready to go, but she had no way to get to it or to get to work. I called Pat’s and asked if they could pick her up so she could get her car. I know this is not a common request and not practical in many places, but here in Bend, OR things are done differently. Pat’s said sure and drove to the high school to pick her up so she could get her Saab back and make it to work. They are a life saver and a terrific mechanic to boot – Thank you Pat’s! God bless.

kkraterman

Pat has an incredible reputation in town as an honest, thorough and good mechanic. I begged him to work on my car, even though it’s not a Saab or Subaru, because he is so good. He explained everything fully before he did any repairs, and I was surprised at how reasonable his prices are.

Pat's Customer

Pat was fixing the broken ignition on my Saab, and also saved me around 300$ by checking the other company that did the work on it the first time to see if it was under warranty. Thanks!

Happy Customer

Pat Rocks! He allows me to relax and drive my car knowing that I am always safe, and he can fix whatever happens in his magical way. Thank you for everything you do, My entire family and a lot of my friends all appreciate you!

Relaxed in Bend

Pat’s Import Auto Clinic is the BEST! Pat and his team are very professional. These guys are honest, reliable, and really good at what they do. It is the best VALUE in exchange of great workmanship and good old customer service! Pat is a REALLY good guy! Christina from Bend

Pat is a phenomenal mechanic. I have sent all of my friends to him. Everyone in this town owns a Subabru and knows of Pat. He is fast and honest. I had a broken seatbelt clip, so he went out to
his car and salvaged his to me. He said “At least this way you won’t have to wait and your kids will be safe. It might be awhile before we get the part and I don’t need it as bad as you do.” Very good guy!

Another Happy Pat's Customer

On vacation in Bend with a 2010 Saab 9-3 with a coolant issue. Pat’s responsiveness and expertise were greatly appreciated. Very reasonable charge. Would go back in an instant. Susan from Seattle

Known Pat for years , Hes always been one of the best and honest repair guys Ive met ! Im a car dealer too, so hes seen many cars Ive sent and always treated me and my customers very well ! AAA+++ Steve